Sidigiqor Technologies OPC Private Limited is more than just a BPO provider—it is a trusted partner committed to enhancing customer satisfaction, ensuring uninterrupted service, and delivering reliable support. With highly trained teams, advanced infrastructure, 24×7 operational capability, and strict adherence to security and compliance standards, Sidigiqor is prepared to manage your projects with care, professionalism, and excellence.

Whether your business is technical or non-technical, small or large, local or global, Sidigiqor Technologies is ready to handle your customer support needs, while you focus on growing your business.

In a world where customer satisfaction defines business success, organizations across industries—from technology and banking to e-commerce and telecom—are searching for reliable partners to handle their customer interactions with efficiency, empathy, and innovation. Sidigiqor Technologies OPC Private Limited, based in Panchkula, Haryana, India, stands as a trusted global player in Business Process Outsourcing (BPO), offering world-class Chat Support, Email Support, and Telephone Support solutions.

With AI-driven tools, a dedicated team of 120+ professionals, and a 24×7 operating model, Sidigiqor ensures every customer query is resolved with speed, accuracy, and care—every single day of the year. Even when your business is on holiday, Sidigiqor is working with a smile, keeping your customers connected and satisfied.

About Sidigiqor Technologies

Established in May 2024, Sidigiqor Technologies OPC Private Limited has emerged as one of India’s fastest-growing IT and outsourcing companies. Known for its IT infrastructure development, cybersecurity consultancy, digital marketing, and software development, Sidigiqor has now expanded globally with its full-spectrum AI-powered BPO services.

Our mission is simple yet powerful:

“Deliver world-class customer support with technology, empathy, and trust — 24 hours a day, 365 days a year.”

Sidigiqor’s BPO division helps organizations reduce costs, improve operational efficiency, and strengthen customer relationships while ensuring data security and legal compliance at every step.

Why Businesses Outsource to Sidigiqor

In the modern digital ecosystem, outsourcing customer support is not just about cost savings—it’s about quality, scalability, and intelligence. Sidigiqor provides a complete outsourcing framework for businesses that value customer retention and growth.

The Sidigiqor Advantage:

1. ✅ 24×7 Customer Support (365 Days) – We never stop working for your customers.

2. ✅ AI-Based Support Systems – Intelligent chatbots, predictive analytics, and real-time automation.

3. ✅ 120+ Seats in Panchkula – Scalable infrastructure ready for high-volume operations.

4. ✅ Global Reach – Serving clients across India, the Middle East, the U.S., and Europe.

5. ✅ End-to-End Support – Chat, email, and telephonic support under one roof.

6. ✅ Secure & Compliant Operations – 100% data protection and confidentiality guaranteed.

Comprehensive BPO Services

Sidigiqor Technologies offers an end-to-end range of BPO services, ensuring each client receives personalized, efficient, and secure customer support.

1. Chat Support Services

Our AI-assisted live chat support helps businesses provide instant responses to customers. With human agents and AI working together, we can handle multiple conversations simultaneously, reducing waiting times while ensuring accuracy and empathy.

1. Real-time technical assistance

2. Order and account management

3. Troubleshooting via guided workflows

4. Integration with CRMs and ticketing tools

2. Email Support Services

Sidigiqor’s email support system is built for speed, clarity, and professionalism. We combine automation and human judgment to respond faster and more efficiently.

1. AI-assisted categorization of customer queries

2. Custom response templates for accuracy

3. Escalation and resolution tracking

4. 24×7 monitoring and response metrics

3. Telephone Support Services

Voice communication builds trust—and at Sidigiqor, every call is handled with professionalism and warmth. Our telephone support team is trained to deliver customer satisfaction with a smile.

1. Inbound and outbound customer support

2. Multi-language voice assistance

3. Technical and non-technical call handling

4. Feedback and follow-up services

AI: The Game-Changer in the BPO Industry

The biggest transformation in the global BPO sector is being driven by Artificial Intelligence (AI) — and Sidigiqor Technologies is at the forefront of this revolution.

How AI is Transforming BPO at Sidigiqor

1. AI Chatbots for Instant Resolution

Our AI-powered chatbots manage first-level customer interactions, handling up to 60% of queries automatically. This allows human agents to focus on complex, high-value interactions while customers enjoy instant replies 24×7.

2. Predictive Analytics for Customer Insights

Sidigiqor leverages machine learning and data analytics to identify customer patterns, predict behavior, and recommend proactive solutions—boosting satisfaction and reducing churn.

3. Automated Ticket Routing

AI automatically assigns tickets to the right agents based on query type, skill level, and urgency, ensuring faster response times and improved resolution rates.

4. Sentiment Analysis

Our systems use natural language processing (NLP) to detect customer mood and intent, enabling agents to respond with empathy and precision.

5. AI-Powered Quality Control

Instead of random manual audits, AI now monitors 100% of conversations (chat, email, and voice), ensuring consistent quality and compliance with service standards.

6. Smart Call Transcriptions

Every customer call is automatically transcribed, analyzed, and stored securely for training, compliance, and future improvement.

By combining AI intelligence with human empathy, Sidigiqor Technologies ensures faster, smarter, and more satisfying customer experiences for every client—no matter the industry.

Technical and Non-Technical BPO Expertise

Sidigiqor Technologies supports both technical and non-technical clients across the globe.

Technical Support BPO

We specialize in providing end-to-end technical support for industries like:

1. Antivirus Software Providers – Installation, renewal, troubleshooting, and remote support

2. CRM Developers – User assistance, onboarding, and ticket management

3. Internet Service Providers (ISPs) – Connectivity, configuration, and billing support

Non-Technical Support BPO

For industries like banking, healthcare, and education, we deliver:

1. Account information and transaction support

2. Customer onboarding and retention management

3. Complaint handling and escalation tracking

4. E-commerce order processing and returns

Every Sidigiqor agent is trained in customer psychology, communication etiquette, and service empathy, ensuring your brand voice remains consistent across every touchpoint.

Infrastructure & Capacity

Located in Panchkula, Haryana, Sidigiqor Technologies operates from a modern BPO facility equipped with:

1. 120+ workstations with room for expansion

2. Dual high-speed internet lines for redundancy

3. Encrypted network systems and cloud backups

4. AI-integrated CRM and ticketing tools

5. Ergonomic workspaces and continuous power backup

This setup allows Sidigiqor to handle large global projects with reliability and efficiency.

Security and Legal Compliance

Sidigiqor Technologies follows strict legal compliance and data protection standards to ensure your business and customers remain safe.

1. Data Encryption & Firewall Protection

2. Confidentiality Agreements (NDAs) for all employees

3. Regular Security Audits and GDPR Alignment

4. Industry-specific Compliance for banking, IT, and telecom sectors

Every piece of customer data is treated with absolute confidentiality—because trust is the foundation of our service.

24x7x365 Operations — We Work While You Relax

Sidigiqor Technologies operates non-stop—24 hours a day, 7 days a week, 365 days a year. While you enjoy your holidays or focus on growth, our team ensures your customers are cared for continuously.

1. No downtime, no delay, no missed calls

2. Multi-time zone coverage for global clients

3. Real-time escalation protocols

4. Ongoing reporting and analytics dashboards

We work with smiles and empathy, ensuring your brand reputation stays strong and your customers feel valued.

Why Choose Sidigiqor Technologies as Your BPO Partner

Here’s why businesses worldwide are trusting Sidigiqor Technologies for their outsourcing needs:

1. 🌍 Global Presence with Local Expertise

2. 💻 AI-Driven, Human-Powered Support

3. 🧠 Trained Professionals for Technical & Non-Technical Queries

4. ☎️ 24×7 Availability, 365 Days a Year

5. 🔐 100% Secure and Compliant Operations

6. 📈 Scalable Solutions for Businesses of All Sizes

7. 😊 Customer-First Philosophy — Every Interaction, Every Time

Real-World Case Studies

Case 1: Global Antivirus Company
Sidigiqor handled over 20,000 chat sessions monthly, reducing resolution time by 45% using AI ticket routing and live agent escalation.

Case 2: Banking Client
We provided 24×7 multilingual voice support for customer inquiries, maintaining 99% compliance and 98% satisfaction scores.

Case 3: Internet Service Provider
With AI-based call monitoring, Sidigiqor improved response accuracy and reduced repeat queries by 25%.

Client Testimonials

“Sidigiqor’s AI integration made our support smarter and faster. We saw a 30% improvement in customer satisfaction within months.”
— Global CRM Provider

“The team works round-the-clock with professionalism and empathy. Sidigiqor is not just a vendor—they’re our support backbone.”
— International Banking Client

Frequently Asked Questions (FAQ)

Q1: Do you handle both technical and non-technical clients?
Yes. Our expertise covers antivirus software, CRM, banking, e-commerce, telecom, healthcare, and more.

Q2: What makes your BPO service unique?
Our AI-powered systems, combined with trained human agents, ensure fast, accurate, and personalized customer support.

Q3: Can you provide 24×7 service coverage?
Absolutely. Our team works in rotational shifts, offering continuous support 365 days a year.

Q4: Is my customer data secure?
Yes. We follow GDPR, ISO, and Indian IT Act compliance standards to protect all client data.

Q5: What’s your infrastructure capacity?
We currently operate with 120+ seats in Panchkula, scalable as per project needs.

Partner With Sidigiqor Technologies

Whether you’re a startup or a global enterprise, Sidigiqor Technologies can become your AI-driven BPO partner—delivering seamless, intelligent, and reliable customer support services worldwide.

📍 Address: Panchkula, Haryana – 134118, India
🌐 Website: www.sidigiqor.com
📞 WhatsApp/Call: +91 99115 39101
📧 Email: sidigiqor@gmail.com

Sidigiqor Technologies OPC Private Limited is redefining the BPO landscape with its AI-based, customer-first approach. From chat, email, and voice support to predictive analytics and sentiment tracking, Sidigiqor blends technology with human empathy to deliver unmatched customer experiences.

With over 120 seats in Panchkula, a 24×7 operating model, and an unwavering commitment to quality and compliance, Sidigiqor is the global outsourcing partner that works tirelessly—while you focus on growth and innovation.