Shipping Policy
At Sidigiqor Technologies OPC Private Limited (“Sidigiqor Technologies,” “we,” “our,” or “us”), we are committed to delivering IT equipment, digital solutions, and related services in a timely, secure, and reliable manner. This Shipping Policy outlines how physical and digital deliverables are processed, shipped, and confirmed for clients across India, the Gulf, and Europe.
By placing an order or engaging our services, you acknowledge and agree to the terms outlined in this policy.
1. Scope of Shipping Services
This Shipping Policy applies to the delivery of products and services associated with:
IT Equipment for AMC Services
Desktops, laptops, servers, printers, routers, switches, and peripherals
Automation devices and industrial IT equipment supplied under AMC or replacement contracts
IT Infrastructure Products & Solutions
Servers, networking hardware, storage devices, and accessories
Pre-configured systems delivered for IT Facility Management Services (ITFMS) and IT support outsourcing
Digital Solutions & Software Deliverables
Software licenses, application packages, and mobile applications
Website development assets, project files, documentation, and credentials delivered securely
Security & Surveillance Equipment
CCTV systems, access control devices, and related security hardware supplied under AMC or project-based agreements
2. Shipping Regions
Sidigiqor Technologies provides shipping and delivery services to:
India: All major cities and service locations where AMC, IT infrastructure, and support projects are executed
Gulf Countries: Delivery of IT equipment and digital solutions in compliance with customs and import regulations
Europe: Secure and compliant delivery of IT hardware, software, and digital services for enterprise clients
International shipments are managed to minimize delays and ensure adherence to local and international regulations.
3. Order Processing & Delivery Timelines
Order Confirmation
Once an order or service request is confirmed, we verify delivery details, equipment availability, and regulatory requirements.
Processing Time
Physical equipment: 1–3 business days before dispatch
Digital solutions: Delivered instantly or within agreed timelines via secure digital channels
Estimated Shipping Time
India: 3–7 business days
Gulf Countries: 5–10 business days (including customs clearance)
Europe: 7–15 business days, depending on courier and customs processes
Order Tracking
All physical shipments include tracking details or delivery references for real-time monitoring.
4. Shipping Methods
We use reliable logistics partners and secure delivery systems, including:
Standard courier services for IT equipment and documents
Express shipping for urgent hardware or AMC-related components
Secure digital delivery via encrypted links or project portals
Special handling for sensitive or high-value equipment such as servers and security devices
Each method prioritizes safety, speed, and reliability.
5. Packaging & Handling
To ensure safe delivery, we follow strict packaging standards:
Anti-static, shock-resistant, and reinforced packaging for hardware
Clear labeling for fragile and high-value equipment
Compliance with international packaging and electronics shipping regulations
Encrypted and password-protected delivery for digital products
6. Shipping Costs
Shipping charges depend on product type, weight, destination, and delivery method
Customized shipping quotes are provided for infrastructure projects and bulk AMC hardware
International shipments may include customs duties, taxes, and local charges as per destination regulations
We maintain full transparency in shipping costs with no hidden charges.
7. Delivery Confirmation
Physical deliveries are confirmed upon receipt at the designated address
- High-value equipment may require signature or authorized acknowledgment
- Digital deliveries are confirmed through access logs, email confirmation, or project portal records
8. Damages, Loss, or Delays
Sidigiqor Technologies takes responsibility for delivery coordination and support in case of:
Damaged items: Must be reported within 48 hours of delivery with supporting photos
Lost shipments: Replacement or refund coordinated with the courier partner
Delays: Clients are informed promptly in cases of customs, weather, or logistical delays
9. Returns & Exchanges
- Returns and exchanges are governed by our Refund & Cancellation Policy
- Defective equipment received during shipping may be replaced or repaired as applicable
- Digital deliverables may be reissued securely in case of failed delivery
10. Shipping Support & Contact Information
For shipping-related queries, tracking, or support, please contact us:
📍 Headquarters: Panchkula, India
🌐 Website: www.sidigiqor.com
📧 Email: sidigiqor@gmail.com
📞 Phone: +91 9911539101
📲 Social Media: @Sidigiqor
11. Policy Updates
Sidigiqor Technologies reserves the right to update this Shipping Policy to reflect changes in services, logistics partners, or regulatory requirements. Updates will be published on this page.
Our Commitment
At Sidigiqor Technologies, we recognize that reliable shipping is a critical part of delivering exceptional IT services. Our Shipping Policy ensures:
Timely and secure delivery of IT equipment and digital solutions
Safe handling of all physical and digital assets
Compliance with domestic and international shipping regulations
Clear communication and shipment tracking
Whether you operate in India, the Gulf, or Europe, you can rely on Sidigiqor Technologies for seamless delivery and dependable IT solutions.
