Cancellation & Refund Policy
At Sidigiqor Technologies OPC Private Limited (“Sidigiqor Technologies,” “we,” “our,” or “us”), we are committed to delivering high-quality IT services and digital solutions to clients across India, the Gulf, and Europe. This Cancellation & Refund Policy explains the terms under which service cancellations and refund requests are handled.
By engaging our services, you acknowledge and agree to this policy.
1. Cancellation Policy
A. Digital Services
(Digital Marketing, Website Development, Application Development, Software Development)
Clients may request cancellation before work commencement to receive a full refund.
If work has already started, partial refunds may be considered based on the scope and progress of work completed.
Cancellation requests must be submitted in writing via email or the official contact form.
B. IT Facility Management & IT Support Outsourcing
Monthly or annual service contracts may be cancelled with prior written notice, as defined in the service agreement.
Refunds, where applicable, will be prorated based on services already delivered and operational costs incurred.
C. Computer AMC Services & IT Infrastructure Development
Cancellations are accepted before the commencement of maintenance or deployment activities.
Refunds are processed in accordance with the AMC or project contract terms, after deducting any incurred costs, procurement, or deployment expenses.
2. Refund Policy
Refunds apply only to prepaid services that have not been delivered or were not rendered as per the agreed scope.
For physical IT equipment supplied under AMC or infrastructure contracts, refunds or replacements are provided for defective or non-compliant items, subject to inspection and contract terms.
All refund requests must include relevant invoices, contracts, or proof of payment and be submitted to sidigiqor@gmail.com or via https://sidigiqor.com/contact.
3. Refund & Cancellation Process
Submit a written cancellation or refund request via email or contact form.
Our team reviews the request against the service agreement and delivery status.
Approved refunds are processed within 7–10 business days.
Refunds are issued using the original payment method.
Partial refunds are calculated based on work completed, resources allocated, or costs incurred.
4. Terms & Conditions
- All cancellations and refunds are governed by the applicable service agreement or AMC contract.
- Fully delivered and accepted services are non-refundable, unless a documented service failure is established.
- Sidigiqor Technologies reserves the right to modify or update this policy at any time without prior notice.
5. Contact Information
For cancellation or refund-related queries, please contact us:
📍 Headquarters: Panchkula, India
🌐 Website: www.sidigiqor.com
📧 Email: sidigiqor@gmail.com
📞 Phone: +91 9911539101
📲 Social Media: @Sidigiqor
At Sidigiqor Technologies, we prioritize fairness, transparency, and client satisfaction. Our cancellation and refund processes are designed to protect both our clients and service integrity while ensuring a professional and trustworthy engagement.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Panchkula, Haryana, India.
Sidigiqor Technologies reserves the right to modify these Terms & Conditions at any time. Updates will be effective immediately upon publication on our website.
