Refund and Returns Policy.

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Refund and Returns Policy – Sidigiqor Technologies

At Sidigiqor Technologies, we are committed to ensuring complete customer satisfaction across all our services. We provide IT solutions and digital services for clients in India, the Gulf, and Europe, including IT Facility Management (ITFMS), IT Support Outsourcing, Digital Marketing, Website & Application Development, Cybersecurity, Computer AMC Services, and IT Infrastructure Development.

1. Refund Policy

  1. Digital Services: For services such as digital marketing, website development, software, and application development, refunds are processed if services are not delivered as per agreed specifications or timelines. Each refund request will be evaluated on a case-by-case basis.

  2. IT Facility Management & IT Support Outsourcing: Refunds for ongoing service contracts are not typically offered; however, if there is a significant service failure or breach of contract, the matter will be resolved promptly with fair compensation where applicable.

  3. AMC Services of IT Equipment & IT Infrastructure Development: Refunds are considered only if there is a failure to deliver contracted maintenance or infrastructure services, subject to the terms outlined in the service agreement.

2. Returns Policy

  1. For physical IT equipment provided as part of Computer AMC Services or IT Infrastructure solutions, returns are accepted if the equipment is defective upon delivery or not as described, subject to inspection and approval.

  2. Returns must be requested within 7 days of delivery. Sidigiqor Technologies will provide replacement or repair depending on availability and the nature of the issue.

3. Refund and Return Process

  1. Contact our support team at Sidigiqor@gmail.com / 9911539101 with your refund or return request.

  2. Provide all necessary details including invoice, service contract, or proof of purchase.

  3. Our team will review and respond within 5–7 business days.

  4. Approved refunds will be processed through the original mode of payment. Replacement or repair requests will be handled promptly.

4. Terms and Conditions

  1. Refunds and returns are only applicable for services or products directly purchased from Sidigiqor Technologies.

  2. Services completed and accepted by the client are non-refundable unless there is a proven service failure.

  3. Sidigiqor Technologies reserves the right to modify the Refund and Returns Policy at any time, in line with service agreements and local regulations.

5. Contact Us

For any refund or return inquiries, please contact us:

  1. Email: sidigiqor@gmail.com

  2. Phone: +91-9911539101

  3. Office Locations: India, Gulf & Europe

Your satisfaction is our priority. At Sidigiqor Technologies, we strive to deliver reliable IT services and digital solutions that meet your business needs, backed by a transparent Refund and Returns Policy.