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IT Facility Management Services (ITFMS) by Sidigiqor Technologies

At Sidigiqor Technologies OPC Pvt. Ltd., we specialize in offering a complete range of IT Facility Management Services (ITFMS) designed to enhance, safeguard, and optimize your IT infrastructure. Our ITFMS solutions align seamlessly with your business goals to improve the reliability, availability, and performance of your datacenter, network, and security infrastructure. Whether your business is based in Chandigarh, Mohali, Panchkula, Zirakpur, Dera Bassi, Baddi, Pinjore, or Solan, Sidigiqor Technologies provides tailored solutions to support your enterprise in these cities across India.
Our ITFMS services are designed to cater to modern enterprises, enabling them to focus on strategic initiatives while we manage and optimize their IT resources. From enhancing productivity to reducing IT infrastructure costs, our solutions are built for long-term success and scalable growth.

Our IT Facility Management Services

Helpdesk Management

Our Helpdesk Management services provide a single point of contact for all your IT support needs. Our offerings include:

• Call Logging & Execution: Efficiently logging and managing user support requests, whether in Chandigarh, Mohali, or Zirakpur.

• Vendor Coordination: Managing vendor follow-ups to ensure seamless service delivery across all locations, including Dera Bassi and Pinjore.

• Call Escalation & Notifications: Ensuring critical issues are escalated and promptly addressed for locations like Panchkula and Baddi.

Operational Support: Addressing issues related to operational procedures to ensure smooth business functioning, whether in Solan or Pinjore.
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Our AMC services for fire alarms include inspection, testing, and replacement of components like smoke detectors, heat detectors, manual call points, and control panels to ensure your systems remain compliant with fire safety regulations.

 Desktop Management

Our Desktop Management services guarantee the smooth and reliable operation of end-user devices:

• Fault Diagnosis & Resolution: Troubleshooting and resolving issues at the end-user level across locations like Chandigarh and Zirakpur.

• User Training & Guidance: Providing training to employees in Mohali, Dera Bassi, and Solan to enhance their problem-solving skills.
• Preventive Maintenance: Conducting routine maintenance to avoid disruptions, whether in Baddi or Panchkula.

• Software Installation & Configuration: Installing and configuring software, including operating systems and antivirus programs, in Pinjore or Zirakpur offices.
• Periodic Upgrades: Keeping software updated for security and functionality, particularly in businesses located in Chandigarh and Baddi.

Network Management

Our Network Management services ensure seamless and secure connectivity for your enterprise:

• End-to-End Connectivity: Establishing and managing network connectivity at your business locations such as Panchkula, Pinjore, and Solan.

• Access Control: Enforcing appropriate access controls and network policies across Dera Bassi, Zirakpur, and Mohali.

Vendor Liaison: Coordinating with broadband providers to ensure continuous internet connectivity, whether in Chandigarh or Baddi.

Network Documentation: Creating comprehensive documentation for network configurations and topology diagrams for businesses in Zirakpur and Pinjore.

 Server Management

Our Server Management services include:

• Hardware & OS Administration: Managing server hardware and operating systems across your offices in Mohali, Chandigarh, and Solan.

• Mail Server Maintenance: Ensuring mail servers operate smoothly across multiple locations, including Dera Bassi and Zirakpur.

• Access Control: Implementing secure access controls for servers, applicable in all offices across Panchkula, Pinjore, and Baddi.

 

 Vendor Management

Our Vendor Management services ensure third-party services meet service level agreements (SLAs):

• Vendor Database: Creating and maintaining a vendor database for all your locations, from Baddi to Chandigarh.

• Issue Resolution: Resolving issues with hardware and software vendors in cities such as Panchkula and Dera Bassi.

• Inventory Tracking: Managing inventory for repairs and replacements across your offices, whether in Pinjore or Solan.

IT Asset Management

Our IT Asset Management services help track and optimize the use of your IT resources:

• Asset Identification & Tracking: Identifying and tracking IT assets like servers, desktops, laptops, and network equipment in Chandigarh, Baddi, and Pinjore.

• Record Maintenance: Keeping accurate records of asset details, including warranty information, across locations in Dera Bassi, Solan, and Panchkula.

• Asset Updates: Updating asset records as necessary to reflect changes in configurations and operational status in Mohali, Zirakpur, and Baddi.

Why Choose Sidigiqor Technologies for ITFMS?
1. Expertise & Experience
Sidigiqor Technologies brings deep expertise and a global outlook to managing complex IT infrastructures. Our professional team delivers reliable service and expert solutions for businesses in Chandigarh, Panchkula, Baddi, and all locations across India.
2. Comprehensive Solutions
We provide a comprehensive range of IT facility management services, including Helpdesk Management, Network Optimization, and Disaster Management, ensuring end-to-end support for your business.
3. Tailored Approach
Our services are fully customizable to meet the unique needs of your organization, whether you are based in Dera Bassi, Pinjore, or Solan, ensuring that your business operates efficiently and securely.
4. Proactive IT Management
We implement a proactive IT management approach that focuses on preventing issues before they occur, ensuring maximum uptime and minimal disruption for businesses in Mohali, Zirakpur, and Chandigarh.
5. Customer-Centric Service
We take a customer-first approach to ensure satisfaction and high-quality services, whether your office is located in Solan, Dera Bassi, or Baddi.

Contact Us
Optimize and secure your IT infrastructure with the expert IT Facility Management Services from Sidigiqor Technologies. Whether your business is in Chandigarh, Mohali, Panchkula, Zirakpur, Pinjore, Dera Bassi, or Solan, we are here to support your IT operations. Contact us today to learn more about how we can assist you in enhancing your IT systems and minimizing risks.

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