Shipping Policies – Sidigiqor Technologies
At Sidigiqor Technologies, we are committed to providing timely, secure, and reliable shipping services for all our clients. Whether you are a business in India, the Gulf, or Europe, our Shipping Policies ensure that all IT equipment, software solutions, and related services are delivered efficiently, safely, and in full compliance with international and local standards. We specialize in IT Facility Management Services (ITFMS), IT Support Outsourcing, Digital Marketing, Website & Application Development, Cybersecurity, Computer AMC Services, and IT Infrastructure Development, and understand the importance of seamless delivery for your business operations.
1. Scope of Shipping Services
Our Shipping Policies cover the following products and services:
IT Equipment for AMC Services:
Desktops, laptops, servers, printers, routers, and other hardware provided as part of our Computer AMC Services.
Automation devices and industrial IT equipment supplied for maintenance or replacement.
IT Infrastructure Products and Solutions:
Servers, networking equipment, storage devices, and accessories included in IT infrastructure projects.
Delivery of pre-configured hardware for ITFMS and support outsourcing setups.
Digital Solutions & Software Deliverables:
Software licenses, application packages, and mobile applications delivered physically or digitally.
Website development resources, project files, and documentation shared with clients globally.
Security & Surveillance Equipment:
CCTV cameras, access control devices, and related security equipment provided under AMC contracts or standalone purchases.
By defining this scope, Sidigiqor Technologies ensures that clients are aware of the exact shipping processes applicable to their purchased services or products.
2. Shipping Regions
Sidigiqor Technologies provides shipping and delivery services to:
India: Including all major cities where IT services, Computer AMC Services, and IT Infrastructure projects are implemented.
Gulf Countries: Ensuring timely delivery of IT and digital solutions while adhering to customs and import regulations.
Europe: Compliant shipping of IT equipment, software, and related services to European clients for ITFMS, IT support outsourcing, digital marketing, and infrastructure projects.
Our international shipping processes are designed to minimize delays and ensure compliance with local import/export regulations.
3. Order Processing & Shipping Timeframes
Order Confirmation:
Once an order or service request is confirmed, our team verifies the delivery details, equipment availability, and compliance requirements.
Processing Time:
For physical IT equipment, processing usually takes 1–3 business days before dispatch.
For digital solutions such as software, applications, or website packages, delivery is typically instant via secure digital channels or project portals.
Shipping Time:
India: 3–7 business days depending on location and service type.
Gulf Countries: 5–10 business days including customs clearance.
Europe: 7–15 business days depending on courier services and customs requirements.
Order Tracking:
All shipped orders are provided with a tracking number or delivery reference. Clients can monitor the shipment in real-time.
4. Shipping Methods
Sidigiqor Technologies uses a combination of trusted courier partners, logistics services, and secure internal delivery mechanisms to ensure safe and efficient delivery:
Standard Courier Services: For general IT equipment and documents.
Express Shipping: For urgent IT hardware, software packages, or AMC components.
Digital Delivery: For software, applications, and website resources via secure download links or project portals.
Special Handling: For sensitive equipment like servers, security devices, or industrial automation systems.
All shipping methods prioritize security, reliability, and speed to maintain our service excellence standards.
5. Packaging & Handling
Proper packaging is crucial for safe delivery of IT equipment and digital solutions. Sidigiqor Technologies ensures:
Protective Packaging: Each item is packaged with anti-static materials, shockproof covers, and reinforced boxes to prevent damage.
Secure Labeling: Packages include clear labeling for fragile items, software packages, or high-value IT components.
Compliance: Packaging and labeling comply with international shipping regulations for electronics and IT equipment.
Digital Security: Software and digital deliverables are encrypted and password-protected to prevent unauthorized access.
6. Shipping Costs
Shipping costs depend on the service type, product weight, delivery location, and shipping method.
For IT infrastructure projects or bulk AMC hardware shipments, Sidigiqor Technologies provides customized shipping quotes.
International shipping includes customs duties, taxes, and local charges in line with regulations of the destination country.
Our goal is to offer transparent, competitive shipping costs without compromising speed or security.
7. Delivery Confirmation
Every shipment is confirmed upon delivery to the client’s specified address.
For sensitive or high-value IT equipment, delivery requires client signature or authorized acknowledgment.
Digital solutions are confirmed via secure access logs, email confirmation, or project portal receipt acknowledgment.
This ensures accountability and transparency for both physical and digital deliveries.
8. Damages, Loss, or Delayed Shipments
Sidigiqor Technologies takes full responsibility for safe delivery. In case of:
Damaged Items: Clients must notify our support team within 48 hours of delivery with photos and details. Replacement or repair will be arranged immediately.
Lost Shipments: If the courier loses a shipment, Sidigiqor Technologies will coordinate with the courier company to provide a replacement or refund.
Delays: For unavoidable delays due to customs, weather, or logistics, our team keeps clients informed and offers alternative solutions where possible.
9. Returns & Exchanges Related to Shipping
Returns and exchanges for IT equipment or digital solutions follow the Refund and Returns Policy.
For defective equipment received during shipping, clients can request replacement or repair within the stipulated timeframe.
Digital products can be reissued securely if delivery fails due to technical issues.
10. Contact for Shipping Queries
Sidigiqor Technologies provides dedicated support for all shipping-related queries:
📍 Headquarters: Panchkula, India
🌐 Website: www.sidigiqor.com
📧 Email: sidigiqor@gmail.com
📞 Contact: +91 9911539101
📲 Social Media: @Sidigiqor
Our team ensures prompt resolution for tracking, delays, damages, or returns related to shipping.
11. Policy Updates
Sidigiqor Technologies may update this Shipping Policy periodically to reflect changes in services, shipping partners, or regulatory requirements. Clients are encouraged to check the policy page regularly for the latest information.
At Sidigiqor Technologies, we understand that efficient, safe, and transparent shipping is a vital part of delivering exceptional IT services and digital solutions. Our Shipping Policies are designed to ensure:
Timely delivery of IT equipment and digital services.
Safe handling of all physical and digital products.
Compliance with local and international shipping regulations.
Clear communication and tracking for every shipment.
Whether you are in India, the Gulf, or Europe, you can trust Sidigiqor Technologies for reliable shipping, seamless delivery, and top-quality IT solutions that keep your business running smoothly.
By using our services, you acknowledge and agree to this Shipping Policy.